Alan Mulally makes surprise visit to Chinese Ford dealership, delivers car to customer personally

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Filed under: China, Etc., Ford

Looks like all kinds of companies are getting into delivering the personal touch - General Motors is actively looking for unhappy customers, Steve Jobs is personally replying to e-mails from Apple users, and now Ford CEO Alan Mulally is delivering a car to a customer in China. To be completely fair, this isn't the first time Mulally's trekked from the tower to the front lines with a set of car keys: he delivered the one-millionth SYNC-equipped car to Microsoft CEO Steve Ballmer.



This time, however, the recipient was Jane Q. Citizen, otherwise known as a Chinese Ford Focus buyer by the name of Harriet Luo. You can read the tale of Mulally and the far-reaching Focus in Ford's press release after the jump. Anyone want to place bets on how soon we'll see Whitacre tossing the keys to a CTS-V Sport Wagon?



[Source: Ford]

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Alan Mulally makes surprise visit to Chinese Ford dealership, delivers car to customer personally originally appeared on Autoblog on Sat, 27 Mar 2010 08:47:00 EST. Please see our terms for use of feeds.

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