Report: Toyota recalls fuel massive spike in complaints to NHTSA
 

<p>Filed under: <a href="http://www.autoblog.com/category/government-legal/" rel="tag">Government/Legal</a>, <a href="http://www.autoblog.com/category/recalls-tsbs/" rel="tag">Recalls</a>, <a href="http://www.autoblog.com/category/safety/" rel="tag">Safety</a>, <a href="http://www.autoblog.com/category/toyota/" rel="tag">Toyota</a></p><a href="http://www.latimes.com/business/autos/la-fi-autos-complaints-20101225,0,6353651.story" ><img hspace="0" vspace="4" border="0" alt="Ray LaHood complaints" src="http://www.blogcdn.com/www.autoblog.com/media/2010/12/lahood-complaints.jpg" /></a><br />
<br />
The National Highway Traffic Safety Administration got a wee bit busier this year. As of December 14th, the agency reported that it had received over 64,000 complaints. Edmunds' calculations, which remove duplicates, pegs the figure at more than 40,000 complaints - thanks in no small part to the spate of <a href="http://autoblog.com/tag/toyota recall">massive recalls</a> from <a href="http://autoblog.com/make/toyota">Toyota</a>.<br />
<br />
In fact, NHTSA reports that it received 87 complaints for every 100,000 vehicles sold by Toyota in 2010, more than double the Japanese automaker's performance from the previous year and the highest percentage of any company selling cars in the United States.<br />
<br />
Not that other automakers fared <em>that</em> much better. <a href="http://autoblog.com/make/nissan">Nissan</a> came in with the second highest ratio at 62 complaints per 100,000 vehicles and <a href="http://autoblog.com/make/volkswagen">Volkswagen</a> nabbed third place with 58. The industry average of 47 complaints per 100,000 vehicles was up from fewer than 30 in 2009. For what it's worth, <a href="http://autoblog.com/make/ford">Ford</a> and <a href="http://autoblog.com/make/honda">Honda</a> had the lowest ratios of complaints, and there was little difference between American and Japanese manufacturers.<br />
<br />
These complaints are a good thing, says NHTSA, as the agency can then determine if a customer's problem is singular or part of a larger issue that affects multiple vehicles, possibly prompting an inspection or safety recall. So don't quit yer' complaining!<br />
<br />
[Source: <a href="http://www.latimes.com/business/autos/la-fi-autos-complaints-20101225,0,6353651.story" >LA Times</a> | Image: Alex Wong/Getty Images]<p style="padding:5px;backgr ound:#ddd;border:1px solid #ccc;clear:both;"><a href="http://www.autoblog.com/2010/12/30/report-toyota-recalls-fuel-massive-spike-in-complaints-to-nhtsa/">Report: Toyota recalls fuel massive spike in complaints to NHTSA</a> originally appeared on <a href="http://www.autoblog.com">Autoblo g</a> on Thu, 30 Dec 2010 10:59:00 EST. Please see our <a href="http://www.weblogsinc.com/feed-terms/">terms for use of feeds</a>.</p><h6 style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"></h6><a href=http://www.latimes.com/business/autos/la-fi-autos-complaints-20101225,0,6353651.story> Read</a>&nbsp;|&nbsp;<a href="http://www.autoblog.com/2010/12/30/report-toyota-recalls-fuel-massive-spike-in-complaints-to-nhtsa/" rel="bookmark" title="Permanent link to this entry">Permalink</a>&nbsp;|&nbsp;<a href="http://www.autoblog.com/forward/19780461/" title="Send this entry to a friend via email">Email this</a>&nbsp;|&nbsp;<a href="http://www.autoblog.com/2010/12/30/report-toyota-recalls-fuel-massive-spike-in-complaints-to-nhtsa/#comments" title="View reader comments on this entry">Comments</a>

أكثر...