Filed under:
Sedan,
China,
Recalls,
Safety,
Hatchback,
Volkswagen
This is unquestionably the year of the recall in the United States
with an estimated 544 campaigns so far (and counting) that cover around 52 million cars. The repairs are almost starting to seem normal at this point, but apparently the same can't be said for China. That country's buyers are protesting
Volkswagen for its handling of one recent safety action.
The issue concerns
VW's 1.1-million-vehicle recall in China and North America to fix the rear suspensions on some models of the
Beetle,
Jetta and the
Sagitar. If the rear suspension is damaged in an accident, some parts could subsequently shatter while driving. To rectify the problem, the company is adding a part that makes a sound signaling if an inspection is required.
Chinese buyers also get a 10-year warranty on rear-suspension repairs related to the campaign, according to
Bloomberg.
The recall affects around 581,000 vehicles in China, which seems moderate by current US standards, but consumers are very displeased with how the campaign is going. They believe that VW is downplaying the severity of the problem. According to
Bloomberg, there were recently protests at dealers in Shanghai and Shenzhen with people holding up banners and handing out leaflets against the brand.
The protesters have urged even more demonstrations around the country in the coming weeks, and some have requested that VW either replace the entire rear suspension or refund buyers. According to
Bloomberg, at least 340 Sagitar owners have employed a Beijing law firm to sue the automaker. They claim that some vehicles have had rear suspension problems without being involved in an accident and that the company's handling of the campaign has been unsatisfactory.
Chinese protesting VW recall fix nationwide originally appeared on
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30-10-2014, 03:50 PM
